Effective Date: September 22, 2026
Welcome to schefferbadkamers.store. These Terms of Service govern your use of our website and the purchase of products from our online store.
Throughout these Terms, “we,” “us,” “our,” and “Scheffer Badkamers” refer to Scheffer Badkamers B.V.
By accessing our website, browsing our products, placing an order, or using our services, you agree to these Terms of Service and the policies referenced below.
If you do not agree with these Terms, please do not use our website or place an order.
1. About Our Store
Our online store provides bathroom products and accessories for customers in the Netherlands.
Legal Business Name: Scheffer Badkamers B.V.
Store Name: schefferbadkamers
Website: https://schefferbadkamers.store/
VAT Number: NL800459581B01
Our website provides product information, prices, ordering functionality, payment services, shipping information, customer support, and related services.
2. Acceptance of These Terms
By using our website or purchasing a product from us, you confirm that:
- You have read these Terms of Service.
- You agree to comply with these Terms.
- The information you provide to us is accurate and complete.
- You are legally permitted to enter into a purchase agreement.
- You will use our website only for lawful purposes.
These Terms should be read together with our other policies, including our:
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, colours, materials, and other information displayed on our website are accurate.
However, minor differences may occur between product images shown on a screen and the physical product due to:
- Screen settings
- Display resolution
- Lighting
- Photography conditions
- Manufacturing variations
We do not intentionally provide misleading product information.
Product specifications, availability, images, and descriptions may be updated when necessary.
4. Product Availability
All products are subject to availability.
A product being displayed on our website does not necessarily guarantee that it will remain available indefinitely.
If a product becomes unavailable after an order has been placed, we will contact the customer where appropriate and provide an applicable solution in accordance with the purchase agreement and applicable law.
5. Placing an Order
To place an order, you must provide the information required during checkout.
You are responsible for ensuring that your:
- Name
- Email address
- Billing information
- Shipping address
- Payment information
are accurate and complete.
Before completing your purchase, you should review your order carefully to ensure that the selected products, quantities, delivery information, and other details are correct.
6. Order Confirmation
After you place an order, we will send an order confirmation to the email address provided during checkout.
An order confirmation confirms that we have received your order request.
If there is a problem with your order, product availability, payment, or other essential information, we may contact you using the contact information provided with your order.
7. Pricing
All product prices displayed on our website are the prices applicable at the time of purchase, unless a clear pricing error has occurred.
Prices and promotional offers may change from time to time.
The applicable price is the price displayed during checkout before you complete your purchase.
Any applicable costs that the customer is required to pay will be communicated during the purchase process.
We aim to ensure that prices displayed on product pages, cart pages, and checkout are consistent.
8. Payment
We currently accept:
- PayPal
- AfterPay
Payment must be successfully completed or authorised before an order can be processed.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
Payment processing may be handled through the applicable payment provider.
For additional information, please see our Payment Policy.
9. Shipping and Delivery
We currently ship orders within the Netherlands.
Shipping is free throughout the Netherlands.
Our current estimated delivery schedule is:
- Order cut-off: 5:00 PM CET
- Handling time: 1–2 business days
- Transit time: 3–6 business days
- Estimated total delivery time: 4–8 business days
Delivery estimates are estimates and may be affected by circumstances outside our reasonable control.
For complete information, please see our Shipping Policy.
10. Returns
We accept returns for both defective and non-defective products.
Customers may request a return within 30 calendar days from the date the order is delivered.
Returns are requested by email and approved returns are sent by mail.
Our return shipping fee is €0.00, and we do not charge a restocking fee.
We do not offer exchanges.
For complete information, please see our Return Policy.
11. Refunds
Eligible returns may qualify for a refund.
Approved refunds are normally processed to the original payment method used for the purchase.
We do not charge a restocking fee.
Restocking Fee: €0.00
For complete information about refund processing, please see our Refund Policy.
12. Consumer Rights
Nothing in these Terms is intended to restrict or exclude any mandatory rights you have under applicable Dutch or European consumer law.
Consumers purchasing products online may have statutory rights, including applicable withdrawal rights and legal remedies for defective or non-conforming products.
Where mandatory law provides rights that cannot legally be excluded or limited, those rights will continue to apply.
13. Cancellation and Withdrawal
For online purchases, applicable Dutch consumer law provides eligible consumers with a statutory withdrawal period.
Our 30-day return policy provides an additional return period subject to the conditions described in our Return Policy.
Where a statutory withdrawal right applies, the statutory requirements and deadlines will apply.
14. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use our website for fraudulent purposes.
- Attempt to gain unauthorised access to our systems.
- Interfere with website security.
- Upload malicious software or harmful code.
- Copy or misuse website content without permission.
- Use automated systems to disrupt the website.
- Submit false or misleading information.
- Use the website in a way that may harm other users or our business.
We may take reasonable action where website use violates these Terms or applicable law.
15. Intellectual Property
Unless otherwise stated, the content available on our website belongs to Scheffer Badkamers B.V. or is used with appropriate permission.
This may include:
- Website text
- Product descriptions
- Product photography
- Graphics
- Logos
- Branding
- Website design
- Page layouts
- Other original website content
You may not copy, reproduce, modify, distribute, publish, or commercially exploit our website content without our prior written permission, except where permitted by law.
16. Customer Reviews and Feedback
If you submit a review, comment, suggestion, or other feedback to us, you confirm that:
- The content is truthful to the best of your knowledge.
- You have the right to submit the content.
- The content does not infringe another person's rights.
- The content does not contain unlawful or harmful material.
- The content does not contain malicious software.
We may remove content that violates applicable law or our website rules.
17. Third-Party Services
Our website may use third-party services to provide payment processing, website functionality, analytics, shipping-related services, or other technical services.
Third-party services operate according to their own terms and policies.
Examples may include our payment providers, including PayPal and AfterPay.
Our use of third-party services does not change the purchase agreement between you and Scheffer Badkamers B.V.
18. Links to Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the content, availability, security, or policies of third-party websites that we do not operate.
You should review the terms and privacy policies of third-party websites before using them.
19. Privacy
Personal information collected through our website is handled according to our Privacy Policy.
We process customer information as necessary to operate our store, process orders, provide customer service, process payments, deliver products, and comply with applicable legal obligations.
For information about cookies and similar technologies, please see our Cookie Policy.
20. Website Availability
We make reasonable efforts to keep our website available and functioning correctly.
However, temporary interruptions may occur because of:
- Maintenance
- Technical problems
- Hosting issues
- Security incidents
- Internet or network problems
- Circumstances outside our reasonable control
We may update, modify, suspend, or temporarily restrict parts of the website when necessary.
21. Errors and Corrections
We make reasonable efforts to keep our website information accurate.
However, occasional errors may occur, including errors relating to:
- Product information
- Pricing
- Availability
- Images
- Specifications
- Shipping information
If we identify an error that materially affects an order, we will take appropriate action in accordance with applicable law and contact the customer where necessary.
22. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
To the maximum extent permitted by law, we are not responsible for losses caused by circumstances outside our reasonable control.
Nothing in these Terms affects mandatory consumer rights or statutory remedies.
23. Events Beyond Our Reasonable Control
We are not responsible for delays or failures caused by circumstances that are beyond our reasonable control, including where applicable:
- Severe weather
- Natural disasters
- Transport disruptions
- Strikes
- Government actions
- Major technical failures
- Network interruptions
- Other events outside our reasonable control
Where such an event affects an order, we will make reasonable efforts to keep customers informed.
24. Changes to These Terms
We may update these Terms of Service from time to time.
The updated version will be published on this page with the applicable effective date.
Changes will not remove or restrict mandatory consumer rights.
Your continued use of our website after an update means that the updated Terms apply to future use of the website, subject to applicable law.
25. Governing Law
These Terms are governed by the laws applicable in the Netherlands, without prejudice to any mandatory consumer protection rights that apply to consumers in their country of residence.
Where a consumer has mandatory legal rights that cannot be excluded by agreement, those rights remain applicable.
26. Complaints and Customer Support
If you have a question, complaint, or concern about an order or our services, please contact us first so that we can try to resolve the matter directly.
Email: info@schefferbadkamers.store
Phone: +31 314 624 245
We aim to handle customer questions and complaints as efficiently as reasonably possible.
27. Contact Information
Scheffer Badkamers B.V.
Handelsweg 4-8
7021 BZ Zelhem
Netherlands
Store Name: schefferbadkamers
VAT Number: NL800459581B01
Email: info@schefferbadkamers.store
Phone: +31 314 624 245
Website: https://schefferbadkamers.store/
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CET
Chat Support: 24/7